We didn't buy someone else's rideshare platform and bolt accessibility on. We built our own scheduling and dispatch system in-house, designed from the first line of code by a founder who lives with low vision, for riders who do too.
Every ride request, whether it comes in by telephone or through the app, lands in the same dispatch system and gets the same answer. Nobody is turned away for not owning the right phone.
A human dispatcher takes the call, checks real availability, and books the trip. Referring agencies, caseworkers, and family members can call on a rider's behalf.
An accessible web app that installs to any phone's home screen, no app store needed. Large targets, high contrast, no fine print, and pinch-to-zoom that is never, ever disabled.
Both doors run on the same availability check, so a dispatcher can never promise what the vehicle can't deliver.
Most transportation asks when you want to leave. Ours asks when you need to arrive, because a shift that starts at 8:00 doesn't care when the van left.
By phone or in the app: a one-time trip, a round trip, or a weekly recurring work route, same pickup, same days, every week. Round trips capture the return leg at booking, so nobody is ever stranded waiting to call for pickup.
Instead of counting empty seats, the software plans the entire day's routing with your trip added and answers yes or no on the spot. When it says yes, the ride is real.
Compatible trips share the vehicle. That's how a five-seat vehicle serves many riders a day, and it's what makes free rides financially sustainable.
GPS tracks the vehicle and detects arrival automatically, and a text tells you the ride is at the curb, because a rider who can't see out a window has no other way to know. Live tracking runs only during your active trip, visible only to you.
We serve adults who can't drive safely because of vision loss, with special focus on the gap population: people between the driver's-license vision standard and the legal blindness threshold, too impaired to drive, too sighted for blindness services. Our service area is the greater Tulsa region, with deliberate emphasis on the places outside existing paratransit, Osage County, Sand Springs, and the communities beyond the city's edge. Rides are always free. Donations are voluntary and never a condition of service. Work trips come first.
Built in-house, in production, and donated to the foundation at no cost. This is the coordination technology the whole operation runs on.
Trips are planned backward from the time you must arrive, whether that's a job, dialysis, or a class. The same engine that gets someone to work at 8am gets someone to a medical appointment at 10.
The software plans routes, pools riders, schedules around the vehicle's charging, and escalates to a human only when it can't resolve something itself. Most days, most rides need no human attention at all.
Live vehicle location feeds automatic arrival detection, schedule-drift warnings, and real mileage records, so the schedule stays honest and no rider is left waiting at a curb they can't see.
Every trip request, served or unserved, is logged with its origin and destination. That builds the region's first real dataset of unmet transportation need outside the paratransit boundary, evidence, not anecdote.
The dispatcher's screen is built to the same standard as the rider's, because our staffing model is to employ the population we serve, including behind the dispatch desk.
Pinch-to-zoom can never be disabled, targets are large, contrast is high, and there is no fine print anywhere. These aren't compliance checkboxes. They're how the founder needs his own phone to work.
Most accessible transportation software is built by people with full vision, tested against a checklist, and shipped. Ours is different in a way that can't be faked: the founder uses this software with the same eyes our riders have. When a button was too easy to miss, it got bigger, because he missed it. When a rider couldn't know the vehicle was outside, arrival texts got built, because he knows what it is to stand at a window you can't see out of. Every one of those decisions is documented as it happens, a running record of software shaped by the disability it serves.
Caseworkers, vocational rehabilitation counselors, and healthcare social workers: send us the riders the system leaves behind. One call books the trip, and you'll know on the spot whether we can serve it.